Rock solid dedicated servers, individually benchmarked, ready for deployment, hosted in our own Tier 3 and Tier 4 data centers with 24/7/365 staff on site. Our leading performance per dollar can be seen in our Head to Head comparisons with other hosting companies.
Have you tried inexpensive VPS or Cloud servers at other providers? You`ve probably found that they`re all but unusable. We do things differently. By limiting the number of servers per hypervisor, our $9 VPS offering is a server you can actually use.
Illegal Content and Use
No illegal content will be permitted.
SicherHosting servers may be used for lawful purposes only. Transmission, storage, or distribution of any information, data, or material in violation of any applicable law or regulation, or that may directly facilitate the violation of any particular law or regulation is prohibited. This includes, but is not limited to: copyrighted material; trademarks; trade secrets or other intellectual property rights used without proper authorization; material that is obscene, defamatory, constitutes an illegal threat, or violates export control laws.
No spamming will be permitted.
Sending unsolicited bulk and/or commercial messages over the Internet (known as вЂњspammingвЂќ) is prohibited, regardless of whether or not it overloads a server or disrupts service to SicherHosting `s customers. The term вЂњspammingвЂќ also includes, but is not limited to, maintaining an open SMTP policy, engaging in spamming using the service of another ISP or IPP and referencing in the spam a Web site hosted on a SicherHosting server, and selling or distributing software (on a Web site residing on a SicherHosting server) that facilitates spamming. Violators will face immediate suspension. SicherHosting reserves the right to determine, in its sole and absolute discretion, what constitutes a violation of this provision.
No terrorist activity will be permitted.
In purchasing SicherHosting services, all SicherHosting customers certify that they and/or the organization they represent in procuring services from SicherHosting are not, nor have been designated, a terrorist or suspected terrorist; and are not owned or controlled by a terrorist or suspected terrorist. In addition, all SicherHosting customers certify that they will not use SicherHosting services or equipment to host, promote, support or facilitate terrorist activity.
No hacking or DDOS activity will be permitted.
Violations of system or network security are prohibited and may result in criminal and civil liability. Examples of system or network security violations include, without limitation the following: unauthorized access to or use of data, systems or networks, including any attempt to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without express authorization of the owner of the system or network; interference with service to any user, host or network including, without limitation, mail bombing, flooding, deliberate attempts to overload a system and broadcast attacks; forging of any TCP-IP packet header or any part of the header information in an email or a newsgroup posting.
No virus activity will be permitted.
Use of SicherHosting `s services or equipment for creating or sending Internet viruses, worms or Trojan horses, or for pinging, flooding or mail bombing, or engaging in denial of service attacks is prohibited. It is also prohibited for any customer to engage in other activity that is intended to disrupt or interfere with, or that results in the disruption of or interference with, the ability of others to effectively use SicherHosting `s services and equipment (or any connected network, system, service or equipment) or conduct their business over the Internet.
The customer is solely responsible for any breaches of security affecting servers under customer control. If a customer`s server is involved in an attack on another server or system, it will be shut down and an immediate investigation will be launched to determine the cause/source of the attack. In such event, the customer is responsible for the cost to rectify any damage done to the customer`s server and any other requirement affected by the security breach.
The customer is responsible for procuring whatever technical support they may require for all custom applications, website design, or special uses that may be deployed on SicherHosting servers. SicherHosting technical support is offered for reboots, reinstalls, KVM/IP, reverse DNS, and infrastructure only.
Customers are solely and entirely responsible, and SicherHosting is in NO way responsible, for the management and backup of all customer data, and all updates, upgrades, and patches to any software that customers use in connection with SicherHosting services.
SicherHosting maintains a QoS based backbone which permits high levels of bandwidth to be available to all clients. The nature of this system allows high levels of burstability over a multi-megabit base level. SicherHosting may apply bandwidth throttles at its sole discretion in cases of extreme bandwidth use.
Customers are required to use the SicherHosting network responsibly. This includes respecting the other customers of SicherHosting . SicherHosting reserves the right to suspend and/or cancel service with any customer who uses the SicherHosting network in such a way that adversely affects other SicherHosting customers. While SicherHosting may monitor its service electronically to determine that its facilities are operating satisfactorily, as a general practice, SicherHosting does not monitor its customers` communications or activities to determine whether they are in compliance with the TOU. However, when SicherHosting becomes aware of any violation of the TOU or other user agreements, SicherHosting may take any action to stop or correct such violation, including, but not limited to, denying access to SicherHosting `s services and equipment or to the Internet. In addition, SicherHosting may take action against a customer or a customer of such customer because of the activities of such customer. SicherHosting anticipates that customers who offer Internet services will cooperate with SicherHosting in any corrective or preventive action that SicherHosting deems necessary. Failure to cooperate with such corrective or preventive measures is a violation of SicherHosting policy and SicherHosting reserves the right to take any such action even though such action may affect other customers of the SicherHosting customer.
Payments, Refunds & Cancellation
Canadian residents will be charged 5% GST on all services. BC residents will be charged PST on all services. Non-Canadian-residents will not be charged any taxes.
Upon payment, your server will be set up, usually within one business day. In the event that we are unable to deploy your server within one business days, you will be offered a full refund of all monies paid to that point for the undeployed server. Please note that business days do not include weekends or Canadian holidays.
SicherHosting server rentals include the use of the hardware agreed upon, UPS power provision, fiber optic Internet connectivity (via 100mb/s Cisco switches), on-site technical support staff, ticketing and monitoring systems, IP allocation services, consultative deployment services and all other support required for a server to be active on the Internet.
SicherHosting will not initiate or facilitate voluntary cancellations вЂ” customers are responsible for cancelling their accounts using the online payment system they use to pay SicherHosting (such as PayPal.com). All payment systems used by SicherHosting maintain their own online systems, and SicherHosting is in no way responsible for these systems.
Absolutely no refunds, pro-rated or otherwise, will be given to customers who voluntarily cancel their service, regardless of how far into the term the customer may be. Customers are responsible for renting servers for the correct amount of time required, as no refunds are offered.
SicherHosting will not be liable for delays in its performance of the TOU or SicherHosting services caused by circumstances beyond SicherHosting `s reasonable control, including acts of God, wars, insurrection, civil commotions, riots, national disasters, earthquakes, strikes, fires, floods, water damage, explosions, shortages of labor or materials, labor disputes, transportation problems, accidents, embargoes, or governmental restrictions (collectively вЂњForce MajeureвЂќ). SicherHosting will make reasonable efforts to reduce to a minimum and mitigate the effect of any Force Majeure. Notwithstanding anything contained elsewhere herein, lack of finances will not be considered an event of Force Majeure nor will any event of Force Majeure suspend any obligation of customers for the payment of money due.
With regard to advertised specifications, SicherHosting reserves the right to substitute equal or comparable components at its sole discretion for all deployments, upgrades, downgrades and other changes to SicherHosting servers, without adjustment in pricing to the standard fee charged.
SicherHosting customers agree to protect, defend, hold harmless, and indemnify SicherHosting , any third party entity related to SicherHosting (including, without limitation, third party vendors), and SicherHosting `s executives, directors, officers, attorneys, managers, employees, consultants, contractors, agents, parent companies, subsidiaries, and co-subsidiaries with the same parent company as SicherHosting , from and against any and all liabilities, losses, costs, judgments, damages, claims, or causes of actions, including, without limitation, any and all legal fees and expenses, arising out of or resulting in any from the customer`s use of SicherHosting `s services.
The SicherHosting service is provided on an as is, as available basis without warranties of any kind, either express or implied, including, but not limited to, warranties of merchantability, fitness for a particular purpose or non-infringement. SicherHosting expressly disclaims any representation or warranty that the SicherHosting service will be error-free, secure or uninterrupted. No oral advice or written information given by SicherHosting , its employees, licensors or the like, will create a warranty; nor may you rely on any such information or advice. SicherHosting and its partners and suppliers will not be liable for any cost or damage arising either directly or indirectly from any transaction or use of the service.